DRILLER FOCUSED SUPPORT
DRILLER FOCUSED SUPPORT
GTD Desco stands out as the industry’s only manufacturer that is solely dedicated to producing geothermal drilling rigs and equipment, and our customer support is also a direct product of our team’s specialist GSHP drilling experience.
We don’t just build rigs and equipment which are known for their ease of operation, efficiency, and safety. We are geothermal drillers to the core, equipped to deliver real-world drilling experience, knowledge, and specialist support service, not just for the machines themselves, but for the drilling too!
OUR CUSTOMER SUPPORT GOES
WAY BEYOND THE EXPECTED
Our more ‘hands-on’ collaborative approach, has rapidly become a cornerstone of the direct with manufacturer service and support we provide, and is something that our customers recognize as a huge value-added benefit of partnering with GTD Desco.
On the ground, you’ll find our highly experienced GTD Desco drillers, engineers, and fitters with muddy boots, on site drilling alongside customers on their projects. It not only keeps us continually connected, but also steers the development of our next-generation product innovations – so we can authentically say that our equipment is ‘built-by-geothermal-drillers for geothermal-drillers’
Our factory backed support is focused on empowering your team – through training and a collaborative relationship with your frontline drillers.
WHAT ‘COMMISSIONING’
MEANS TO US…
We deploy skilled operators, highly experienced in drilling with GT Series rigs, to assist during the commissioning and operational familiarization process. We stay and drill holes with your teams, fine-tuning the systems to boost productivity – often outperforming existing fleet equipment right off the trailer!
WE OFTEN SPEND A WEEK OR MORE DRILLING WITH YOU
GLOBAL PARTNERSHIPS
HAVING THE RIGHT TOOLS FOR THE JOB – AND THEN SOME!
Our goal is simple, to give your drilling team the equipment, tools, software, parts and direct access experienced operators/fitters to keep your rigs turning. It’s why we provide tablet PC’s with fully licenced diagnostic software to enable your team to instantly diagnose engine fault codes and identify the correct part numbers to accelerate the fix. We also provide a huge spares and service parts package with all rigs, as we understand the need to keep the rigs turning.
Having access to specialist diagnostic equipment and direct/remote access with a factory backed support team is a crucial asset in rig fleet management.
SPECS CAN BE INFORMATIVE...
VIDEOS PROVIDE EVIDENCE...
It's why we share real-world drilling footage to validate why our equipment is the No.1 choice for geothermal industry leaders. See for yourself below:
COME SEE A GT SERIES RIG IN ACTION AND MEET THE TEAM
We strongly encourage site-visits to see our GT Series rigs operating on ‘live’ commercial projects. This offers an authentic, real-world perspective on why our rigs are productive, safe, and user-friendly. Also you get to meet the team to understand the additional value their experience, abundence attitude and driller focused knowledge to maximise the return on any investment in GTD Desco equipment.
READY TO PULL THE TRIGGER? GET A QUOTE TODAY